| Model Number |
802416 |
| Health Effect - Clinical Codes |
No Consequences Or Impact To Patient (2199); No Known Impact Or Consequence To Patient (2692)
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The investigation is still in progress.Once the investigation is complete, a supplemental report will be filed.The device was not returned.
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Event or Problem Description
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It was reported that the patient said the red rubber catheters were too flimsy.Per additional information on 16jan2020, the customer stated that he was unable to insert and void with the catheters.He stated that he had internal issues, and that is why he was not able to use the device.He requested to try another device.
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Event or Problem Description
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It was reported that the patient said the red rubber catheters were too flimsy.Per additional information on 16jan2020, the customer stated that he was unable to insert and void with the catheters.He stated that he had internal issues, and that is why he was not able to use the device.He requested to try another device.
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Additional Manufacturer Narrative
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The reported event was inconclusive as no sample was returned for evaluation.A potential root cause could be due to the ¿operator error or machine error" during the punching process.The lot number is unknown; therefore, the device history record could not be reviewed.The instructions for use were found adequate and state the following: "visually inspect the product for any imperfections or surface deterioration prior to use.Instructions for intermittent catheters: 1.Wash your hands thoroughly with soap and water.2.Remove catheter from the pack.3.Position yourself comfortably, cleaning the opening of the urethra and surrounding area.4.Gently insert rounded end of catheter into urethra.5.When urine stops flowing, remove catheter from urethra.6.Dispose of catheter in accordance with local rules and regulations.7.Wash your hands." h11:section a through f - the information provided by bd represents all of the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.H3 other text : the device was not returned.
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Search Alerts/Recalls
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