| Model Number |
MZ5301 |
| Medical Device Problem Code |
Fluid/Blood Leak (1250)
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| Health Effect - Clinical Code |
No Consequences Or Impact To Patient (2199)
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| Date of Event |
01/04/2020
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Although requested, the affected product has not been received.A follow up report will be submitted with investigation results should the devices be received for evaluation.
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Event or Problem Description
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The reported feedback suggests that there was a leakage.From the reported information there are no indications of serious injury to the patient or user as a result of this incident.
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Event or Problem Description
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The reported feedback suggests that there was a leakage.From the reported information there are no indications of serious injury to the patient or user as a result of this incident.
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Additional Manufacturer Narrative
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A sample was not available for investigation of this feedback; however, the customer indicates that a leakage was identified when an infusion set was connected to the maxzero.No further information was available to assist the investigation.The details of this feedback were forwarded to the manufacturing site for investigation.A review of the production records for lot: 19016069 did not identify any in-process testing failures or quality deviations which may have resulted in a report of this nature.The root cause of the customer¿s experience could not be determined in this instance.Without a sample or connecting product it is not possible to determine whether a manufacturing defect could have caused or contributed to the reported issue.A review of the customer feedback database indicates that complaints of this nature are rare and there is currently no trend for issues of this nature against the mz5301 product.H3 other text.
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Search Alerts/Recalls
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