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Complainant part is expected to be returned for manufacturer review/investigation, but has yet to be received.Reporter is synthes employee.The investigation could not be completed; no conclusion could be drawn, as no product was received.Based on the information available, it has been determined that no corrective and/or preventative action is proposed.This complaint will be accounted for and monitored via post market surveillance activities.If additional information is made available, the investigation will be updated as applicable.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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Device report from synthes reports an event in (b)(6) as follows
it was reported that during an unknown procedure on (b)(6) 2020, the locking mechanism of flex arm failed to lock onto the rod.It worked previously but is now broken.The kerrison rongeurs (depuy spine product) are rusty and get stuck when in use.Another set was used to complete the procedure.There was no surgical delay and any patient harm reported.Depuy spine products (kerrison rongeurs) are reported under related complaint (b)(4).Concomitant device reported: unknown rod (part # unknown, lot # unknown, quantity # 1).This report is for one (1) flex arm.This is report 1 of 1 for complaint (b)(4).
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Depuy synthes is submitting this report pursuant to the provisions of 21 cfr, part 803.This report may be based on information which depuy synthes has not been able to investigate or verify prior to the required reporting date.This report does not reflect a conclusion by fda, depuy synthes or its employees that the report constitutes an admission that the device, depuy synthes, or its employees caused or contributed to the potential event described in this report.H3, h4, h6: part 03.612.010, lot 7928906: release to warehouse date: june 26, 2015.Supplier: (b)(4).No non-conformance repots (ncr's) were generated during production.Review of the device history record(s) showed that there were no issues during the manufacture of this product, and any sub-components, which would contribute to this complaint condition.H3, h6: a product investigation was completed: the flex arm was received with no visual defects.A functional test was completed, and the portion of the flex arm that connects to the rod was only able to be adjusted slightly.It was very difficult to continuing trying to open or close it after a certain point.The complaint was able to be replicated, therefore, the complaint is confirmed.Dimensional analysis was not performed as this is a functional issue and the jaws of the flex arm to tighten a rod would not open or close properly.The relevant drawing(s) was reviewed.There is no indication that a design or manufacturing issue contributed to the complaint.While no definitive root cause could be determined it is possible that the device encountered unintended forces.Additional monitoring for any potential safety signals will be conducted through complaint trending and other post market safety surveillance activities.No new malfunctions were observed during the course of this investigation.Based on the investigation findings, it has been determined that no corrective and/or preventative action is proposed.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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