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D10 ¿ product received on: 26feb2020.Investigation ¿ evaluation: it was reported that a ring transjugular intrahepatic liver access and biopsy set had a hair-like fiber within its sealed packaging.This was noted after the item was pulled from stock.The product was not opened and it did not make patient contact.Cook became aware of this event upon being notified by townsville hospital.The patient reportedly experienced no adverse effects as a result of this incident.A review of the complaint history, device history record, instructions for use (ifu), and quality control of the device, as well as a visual inspection, were conducted during the investigation.One device was returned sealed and unopened.A dark fiber of an unknown origin is visible within the pouch.Additionally, a document based investigation evaluation was performed.Sufficient inspection activities are in place to identify this failure mode prior to distribution.The risks of this device are acceptable when weighed against the benefits.The device is shipped with instruction for use (ifu) which provides the following information to the user related to the reported failure mode: how supplied "do not use the product if there is doubt as to whether the product is sterile." a review of the device history record (dhr) was also conducted as a part of the investigation.The dhr for the reported lot records no nonconformances.A database search revealed no other complaints from the complaint lot at the time of investigation.Since there are no related nonconformances or other complaints from this lot, there is no evidence that nonconforming product exists in house or in the field.Based on the information provided, the examination of foreign matter sealed inside the unopened device, and the results of the investigation, it was concluded that a manufacturing and quality control deficiency was the main cause of failure.The appropriate personnel have been notified.Per the quality engineering risk assessment no further action is required.Cook will continue to monitor for similar complaints.This report is required by the fda under 21 cfr part 803 and is based on unconfirmed information submitted by others.Neither the submission of this report nor any statement contained herein is intended to be an admission that any cook device is defective or malfunctioned, that a death or serious injury occurred, nor that any cook device caused, contributed to, or is likely to cause or contribute to a death or serious injury if a malfunction occurred.
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