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It was reported by the sales rep via complaint submission tool that when performing a shoulder rotator cuff repair when the healix awl ns was being used it was noticed that the laser line was completely dull and was not able to properly locate the depth to mallet.A second 4.75 healix advance kntlss pk that the facility owned was intended to be used however the top of the awl was slightly bent.The procedure was completed using another device.No patient consequence and no surgical delay was reported.No additional information was provided.An email received from the affiliate clarified the second product code 222223, lot 1408002, healix awl.
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Depuy synthes is submitting this report pursuant to the provisions of 21 cfr, part 803.This report may be based on information which depuy synthes has not been able to investigate or verify prior to the required reporting date.This report does not reflect a conclusion by fda, depuy synthes or its employees that the report constitutes an admission that the device, depuy synthes, or its employees caused or contributed to the potential event described in this report.If the information is unknown, not available or does not apply, the section/field of the form is left blank.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.Investigation summary according to the information provided, it was reported that during a shoulder rotator cuff repair when the healix awl -ns was being used it was noticed that the laser line was completely dull and was not able to properly locate the depth to mallet.A second 4.75 healix advance kntlss pk that the facility owned was intended to be used however the top of the awl was slightly bent.The complaint device is not being returned, therefore unavailable for a physical evaluation.Since the complaint device was not returned, we cannot determine a root cause for the reported failure.If the device is received in the future, we will reopen the complaint and perform the investigation as appropriate. a manufacturing record evaluation was performed for the finished device lot/serial number (b)(6), and no non-conformances were identified at this point in time, no corrective action is required, and no further action is warranted.However, depuy synthes mitek will continue to track any related complaints within this device family as a means of monitoring the extent with which this complaint is observed in the field.Device history lot a manufacturing record evaluation was performed for the finished device lot/serial number (b)(6), and no non-conformances were identified.
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