| Model Number |
AG-920RA |
| Medical Device Problem Codes |
Gas Output Problem (1266); Output Problem (3005)
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| Health Effect - Clinical Code |
No Known Impact Or Consequence To Patient (2692)
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| Date of Event |
01/28/2020
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The customer reported that the multi-gas unit was showing low gas readings while in patient use.The customer sent the unit in for repair and requested a loaner device in the meantime.When the device was evaluated by nihon kohden, a "cal error" message appeared after the unit was warmed up.The issue of "low gas readings" could not be duplicated.Nihon kohden technical support (nk ts) is working on completing the repair process for the customer.Nihon kohden continues to investigate the reported event.Nihon kohden will submit a supplemental report in accordance with 21 cfr section 803.56 when additional information becomes available.
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Event or Problem Description
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The customer reported that the multi-gas unit was showing low gas readings while in patient use.
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Additional Manufacturer Narrative
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Details of the complaint: on (b)(6) 2020, (b)(6) at (b)(4) reported the multi gas unit (ag-920a sn: (b)(6)) had low gas readings.Investigation summary: based on the age of the unit, probable root cause is normal deterioration of the gas sensor unit cd-237p.Due to the product discontinuation, replacement parts were not available and the unit was not repaired.
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Event or Problem Description
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The customer reported that the multi-gas unit was showing low gas readings while in patient use.
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Search Alerts/Recalls
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