Model Number N/A |
Device Problem
Device Markings/Labelling Problem (2911)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 01/29/2020 |
Event Type
malfunction
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Manufacturer Narrative
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(b)(4).Report source, foreign - event occurred in (b)(6).Customer has indicated that the product is in process of being returned to zimmer biomet for investigation.Once the investigation has been completed, a supplemental mdr will be submitted.The investigation is in process.Once the investigation has been completed, a follow-up mdr will be submitted.
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Event Description
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It was reported that the size of biolox delta head indicated on the implant (28mm ceramic head -3) is different compare to the size indicated on the package (28mm ceramic head +3).Patient was being operated on but not affected.5 minute delay of surgery, as surgeon was checking the implant.
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Event Description
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It was reported that the size of biolox delta head indicated on the implant (28mm ceramic head -3) is different compare to the size indicated on the package (28mm ceramic head +3).Patient was being operated on but not affected.5 minute delay of surgery, as surgeon was checking the implant.
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Manufacturer Narrative
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(b)(4).This final report is being submitted to relay additional information.As the product has not been received, the investigation was limited to the information provided; a review of device history records and complaint history.The reported event has been determined to be a coob.The event reports that the labelling on the outer box did not match the device.This was identified during surgery and resulted in a 0-15 min extension to surgery time.An alternative device was used to complete the surgery.No photographs of the implant (photographs of the label have been provided) have been provided and no product has been returned, however, visual inspection of the photographs provided through another complaint ((b)(4)) confirm a commingle has occurred.(b)(4) has been raised to hold product affected by the issue.Issue evaluation (b)(4) has been raised to further investigate the issue.Health hazard evaluation (determination) (b)(4) was raised which was escalated to (b)(4).A review of the complaint database over the last 3 years has found no similar complaints reported with these items.A review of the manufacturing history records confirms no abnormalities or deviations reported.Without the opportunity to examine the complaint product, root cause cannot be determined due to insufficient information.If any additional information becomes available, then the complaint will be reopened and investigated thoroughly.H3 other text : product not returned.
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Search Alerts/Recalls
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