Model Number UNKNOWN |
Device Problem
Failure to Pump (1502)
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Patient Problem
No Patient Involvement (2645)
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Event Date 11/11/2019 |
Event Type
malfunction
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Manufacturer Narrative
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There was no patient involvement.Model and serial numbers are unknown.This information will be provided in a supplemental report if made available.As the serial number is unknown, the device manufacture date could not be determined.This information will be provided in a supplemental report if made available.Livanova (b)(4) manufactures the heater-cooler system.The incident occurred in (b)(6).Further information to clarify the reported event has been requested.If any additional information pertinent to the reported event is received, it will be provided in a supplemental report.
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Event Description
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Livanova (b)(4) received a report that a heater-cooler system displayed an error code.No detailed information reported however we cannot exclude that this was associated to the stirrer motor on the patient side.There was no patient involvement.
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Manufacturer Narrative
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H.10: through follow-up communication livanova learned that the error code was displayed on patient side.The root cause of the reported event has been traced back to the user who accidentally overfilled the tanks, which led the water to be driven up around the consequently damaged stirrer motor.Based on this, the reportability of the event has been re-evaluated as non reportable since the user error was the only cause of the reported malfunction.
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Event Description
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See initial report.
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Search Alerts/Recalls
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