| Model Number |
MMT-551RNAS |
| Medical Device Problem Codes |
Mechanical Problem (1384); No Apparent Adverse Event (3189)
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| Health Effect - Clinical Code |
Hyperglycemia (1905)
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| Date of Event |
02/21/2020
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Type of Reportable Event
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Serious Injury
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Additional Manufacturer Narrative
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(b)(4).Currently it is unknown whether or not the device may have caused or contributed to the event as no product has been returned.The device will be returned for analysis and further information will follow once the analysis has been completed.No conclusion can be drawn at this time.
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Event or Problem Description
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The customer reported via phone call that they experienced high blood glucose.The customer¿s blood glucose level was 448 mg/dl.The customer reported that insulin pump had motor error.It was reported that the drive support cap was normal.Customer declined troubleshooting for high blood glucose level.The insulin pump will be returned for analysis.
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Additional Manufacturer Narrative
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Device passed the rewind, basic occlusion, prime or a33 and displacement test.Device received with stuck motor error alarm loop during bolus delivery.The motor was tested outside of the device and passed.The motor may have had and intermittent failure that was not detected during our testing.
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Search Alerts/Recalls
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