| Model Number |
1588610122 |
| Medical Device Problem Code |
Material Split, Cut or Torn (4008)
|
| Health Effect - Clinical Code |
No Known Impact Or Consequence To Patient (2692)
|
| Date of Event |
02/06/2020
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Type of Reportable Event
|
Malfunction
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Additional Manufacturer Narrative
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Additional information will be provided once the investigation has been completed.
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Event or Problem Description
|
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It was reported that the moisture could not be wiped away, resulting in an unclear image.
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Additional Manufacturer Narrative
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The product was returned for investigation and the reported failure mode was confirmed.The failure mode will be monitored for future reoccurrence.Alleged failure: foggy colors not correct.Root cause: the cable was most likely cut with a sharp object at the customer's facility.
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Event or Problem Description
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It was reported that the moisture could not be wiped away, resulting in an unclear image.
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Search Alerts/Recalls
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