| Model Number |
718120 |
| Medical Device Problem Codes |
Fluid/Blood Leak (1250); Connection Problem (2900)
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| Health Effect - Clinical Code |
No Information (3190)
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| Date of Event |
12/20/2019
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The incident sample has been requested but to date has not been received for evaluation.If the sample is received, or if additional information pertinent to the incident is obtained a follow-up report will be submitted. as part of our manufacturing process, all device history records are reviewed and approved by quality, prior to release of product.
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Event or Problem Description
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The customer reported there was an issue with the fitting valve of the accessories and the diet was leaking when undocking.
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Additional Manufacturer Narrative
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H 3 evaluation summary: the device history record (dhr) file was reviewed indicating that product was released meeting all quality standard requirements.The reported condition was confirmed by the sample evaluation.The component nutriport is produced by an external supplier and the assembly process at this plant consists of a pick and place operation.There is no additional inspection on the line that would detect the reported condition before placement into the tray.The root cause confirmation will be provided by the manufacturer (supplier) and will be documented through the supplier corrective action request (scar) notification and response form.A production notification was performed to all personnel to ensure that they are aware of the condition reported by the customer.This site is waiting for the corrective actions implemented by the supplier.This complaint will be used for tracking and trending purposes.
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Search Alerts/Recalls
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