Plant investigation: no parts were returned to the manufacturer for physical evaluation.Additionally, no on-site evaluation was performed by a fresenius field service technician (fst).A records review was performed on the reported serial number.An investigation of the device manufacturing records was conducted by the manufacturer.There were no non-conformances, or any associated rework identified during the manufacturing process which could be related to the reported event.In addition, the device history record (dhr) review confirmed the results of the in-progress and final quality control (qc) testing met all requirements.The investigation into the cause of the reported problem was not able to be confirmed.A definitive conclusion regarding the complaint incident cannot be reached without a physical examination of the complaint device.
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A biomedical technician (biomed) reported noticing that a 2008k2 machine had internal wiring insulation that was breaking off and displayed signs of melting.The biomed stated that this issue could lead to conductivity and temperature issues, over time.To resolve the reported issue, the biomed replaced the conductivity sensor, and the two temperature sensors (temperature sensor 2 and temperature sensor 3).The wiring from all three components was exposed.There was no patient involvement associated with the reported issue.No sample was available to be returned for evaluation.
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