| Model Number |
HEK08/75CPUT (1) |
| Medical Device Problem Code |
Nonstandard Device (1420)
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| Health Effect - Clinical Code |
No Consequences Or Impact To Patient (2199)
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| Date of Event |
01/20/2020
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Because the awareness date for this incident is 01/30/2020, we should have submitted this report at least on 02/29/2020.The review of historical data indicated that no other similar complaint was reported for the same sterilization lot number.The investigation is still ongoing.A follow-up report will be sent upon completion of the investigation.
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Event or Problem Description
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Complaint (b)(4).Event description: the surgeon asked for a carotid patch of 8m, the nurse suggested the hek08/75cput.When he took the patch in hand he realized that it was not the right size (wider (about 11 or 12 mm)).He cut out a piece of the patch and set it aside for testing.Note that the sample is clean.He used the rest of the patch for the patient.Note that the surgeon had to re-cut the patch whereas he usually uses 8 mm patches because he does not want to retouch and cut the patch.
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Additional Manufacturer Narrative
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(3331/170) in view of supporting the identification of possible causes, an additional investigation has been performed consisting of: the observation of the concerned work station.The review of manufacturing records by date.Following this additional investigation, the most probable root cause was identified as follows: error in using the wrong cutting tool, without checking the width measurement afterwards.As a result, a patch of 8 mm width was mistakenly declared in the computer system, resulting in the creation of a finished product label associated to the product but not corresponding to the product.(143) the conducted investigation concluded that the product was defective.There was a quality control deficiency (lack of verification of the width) due to an isolated human error.A reminder to the involved employee was required, in the non-conformity report associated to the complaint, as a corrective action.
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Event or Problem Description
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See mfr report # 1640201-2020-00006.Complaint #: (b)(4).
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Additional Manufacturer Narrative
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(3331/213) the device history records review concludes that there is no non-conformance / planned deviation in relation with the event reported.(10/170) the involved product was returned to intervascular and was inspected by our quality supervisor.Conclusion is as follows: "after having measured the defective patch, we can actually confirm that it is not an 08mm patch, we mesure more a 10mm patch.".(11) the investigation is still ongoing.A follow-up report will be sent upon completion of the investigation.
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Event or Problem Description
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See initial mfr report # 1640201-2020-00006.Complaint #(b)(4).
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Search Alerts/Recalls
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