| Model Number |
FGS-0450 |
| Medical Device Problem Code |
Loss of Data (2903)
|
| Health Effect - Clinical Code |
No Consequences Or Impact To Patient (2199)
|
| Date of Event |
10/13/2019
|
|
Type of Reportable Event
|
Malfunction
|
|
Additional Manufacturer Narrative
|
|
If information is provided in the future, a supplemental report will be issued.
|
| |
|
Event or Problem Description
|
|
According to the reporter, they had a lost report/data and the customer lost confidence in using the recorder.They were unable to download any of the patient's recordings.When the recorder was connected to a computer, they received an error "ce-do not support".A repeat procedure scheduled on another day was necessary.The recorder worked correctly during previous procedure.There was no patient and user harm.
|
| |
|
Additional Manufacturer Narrative
|
|
Evaluation summary: this report is based on information provided by medtronic investigation personnel.The bravo recorder was received for evaluation.The returned sample met specification as received by medtronic.The customer reported they had a lost report/data and the customer lost confidence in using the recorder.The reported condition was confirmed.The investigation found that in the bravo recorder data was deleted since was performed the new calibration by the user.This recorder was tested and it works as intended.The investigation found the most probable cause to be the user mishandling.If information is provided in the future, a supplemental report will be issued.
|
| |
|
Additional Manufacturer Narrative
|
|
If information is provided in the future, a supplemental report will be issued.
|
| |
|
Search Alerts/Recalls
|