| Model Number |
MMT-523RNAS |
| Medical Device Problem Code |
Adverse Event Without Identified Device or Use Problem (2993)
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| Health Effect - Clinical Code |
Hyperglycemia (1905)
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| Date of Event |
02/17/2020
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Type of Reportable Event
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Serious Injury
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Additional Manufacturer Narrative
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(b)(4).Currently it is unknown whether or not the device may have caused or contributed to the event as no product has been returned.No conclusion can be drawn at this time.We therefore consider this report complete to the best of our knowledge.
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Event or Problem Description
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Customer reported via phone call that they experienced high blood glucose.The customer blood glucose level was over 600 mg/dl at the time of incident and the current blood glucose of the customer was 95 mg/dl.Customer was using insulin pump system within 48 hours of reported high blood glucose event.Customer reported that they did not allege insulin pump was under delivering.Customer was neither in emergency room, nor admitted into hospital, nor was emergency medical service dispatched as a result of high blood glucose.Customer reported that the drive support cap was normal.Customer treated with manual injection.The customer was assisted with troubleshooting and declined for high blood glucose.The insulin pump will not be returned for analysis.
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Search Alerts/Recalls
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