| Model Number |
ADVIA CHEMISTRY XPT - ECRE_2 |
| Medical Device Problem Code |
Low Test Results (2458)
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| Health Effect - Clinical Code |
No Known Impact Or Consequence To Patient (2692)
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| Date of Event |
02/12/2020
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The customer contacted siemens customer care center.Siemens headquarters support center (hsc) reviewed the information provided by the customer.Hsc found that after recalibration of a new reagent pair, ecre_2 reagent lot 54373, the quality control (qc) was in range and no issues were noted with other patient samples indicating that the instrument and reagents were performing acceptably.A repeat of the same sample yielded expected results.Hsc could not determine the cause of the discrepant result.Contributing factors such as reagent contamination at the customer site cannot be ruled out.Hsc did not identify a potential product issue.The cause for the discordant falsely elevated ecre_2 sample result is unknown.The instrument is performing within specification.No further evaluation of the device is required.
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Event or Problem Description
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One discordant, falsely depressed enzymatic creatinine_2 (ecre_2) result was obtained on a single patient using advia chemistry xpt analyzer.The initial result was reported to the physician(s).The repeat result using an alternate advia chemistry xpt analyzer was considered correct and was reported to the physician(s).There are no known reports of patient intervention or adverse health consequences due to the discordant, falsely depressed ecre_2 results.
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Search Alerts/Recalls
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