MAUDE Adverse Event Report: ROCHE DIAGNOSTICS ELECSYS TSH ASSAY; RADIOIMMUNOASSAY, THYROID-STIMULATING HORMONE

Model Number TSH

Device Problem Low Test Results (2458)

Patient Problem No Consequences Or Impact To Patient (2199)

Event Date 02/19/2020

Event Type  malfunction  

Manufacturer Narrative

There was no remaining volume of the patient sample available for further investigation.The investigation could not identify a product problem.The cause of the event could not be determined.This event occurred in (b)(6).

Event Description

The initial reporter stated they received discrepant results for one patient sample tested with the elecsys tsh assay and elecsys ft3 iii on a cobas 8000 e 801 module.The sample also had discrepant tsh and ft3 results when tested on a cobas e 411 immunoassay analyzer, a cobas 8000 e 602 module, and a second e 801 analyzer used for investigation.The measurements obtained at the customer site were reported outside of the laboratory to a physician.This medwatch will apply to the tsh assay.Please refer to the medwatch with patient identifier (b)(6) for information related to the ft3 assay.The sample was initially tested on the customer's e 801 analyzer on (b)(6) 2020.The sample was repeated on a centaur analyzer.The sample was provided for investigation, where it was tested on the e411, e 602, and second e 801 analyzer on (b)(6) 2020.The e 801 analyzer used at the customer site is serial number (b)(4).The e 602 analyzer used for investigation is serial number (b)(4).Tsh reagent lot number 429091, with expiration date of 30-apr-2020 was used on this analyzer.The e411 analyzer used for investigation is serial number (b)(4).Tsh reagent lot number 347456, with expiration date of 01-sep-2020 was used on this analyzer.The e 801 analyzer used for investigation is serial number (b)(4).Tsh reagent lot number 416233, with expiration date of 31-oct-2020 was used on this analyzer.

• Brand Name: ELECSYS TSH ASSAY
• Type of Device: RADIOIMMUNOASSAY, THYROID-STIMULATING HORMONE
• Manufacturer (Section D): ROCHE DIAGNOSTICS; 9115 hague road; indianapolis IN 46250 0457
• Manufacturer (Section G): ROCHE DIAGNOSTICS GMBH; sandhoferstrasse 116; na; mannheim (baden-wurttemberg) 68305 ; GM 68305
• Manufacturer Contact: michael leslie ; 9115 hague road; na; indianapolis, IN 46250 ; 3175214343
• MDR Report Key: 9811882
• MDR Text Key: 216110159
• Report Number: 1823260-2020-00696
• Device Sequence Number: 1
• Product Code: JLW
• Combination Product (y/n): N
• Reporter Country Code: JA
• PMA/PMN Number: K961491
• Number of Events Reported: 1
• Summary Report (Y/N): N
• Report Source: Manufacturer
• Source Type: foreign,health professional,u
• Reporter Occupation: Other Health Care Professional
• Type of Report: Initial
• Report Date: 03/10/2020

1 Device was Involved in the Event

1 Patient was Involved in the Event

• Date FDA Received: 03/10/2020
• Is this an Adverse Event Report?: No
• Is this a Product Problem Report?: Yes
• Device Operator: Health Professional
• Device Model Number: TSH
• Device Catalogue Number: 07028091190
• Device Lot Number: ASKU
• Was Device Available for Evaluation?: Yes
• Is the Reporter a Health Professional?: Yes
• Date Manufacturer Received: 02/20/2020
• Was Device Evaluated by Manufacturer?: Device Not Returned to Manufacturer
• Is the Device Single Use?: No
• Is This a Reprocessed and Reused Single-Use Device?: No
• Type of Device Usage: N
• Patient Sequence Number: 1