| Model Number |
8887603085 |
| Medical Device Problem Code |
Break (1069)
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| Health Effect - Clinical Code |
No Consequences Or Impact To Patient (2199)
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| Date of Event |
02/11/2020
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The incident sample has been requested but to date has not been received for evaluation.If the sample is received, or if additional information pertinent to the incident is obtained a follow-up report will be submitted. as part of our manufacturing process, all device history records are reviewed and approved by quality, prior to release of product.
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Event or Problem Description
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The customer reported that the tip of the catheter broke off and was not straight.No patient injury was reported.
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Additional Manufacturer Narrative
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Section e1: initial reporter address has been updated.The lot numbers were provided and the device history record (dhr) was reviewed indicating that the product was released accomplishing all quality standards.As part of our manufacturing process, all device history records are reviewed and approved by quality, prior to release of product.No sample has been received for the evaluation.A picture was provided for the evaluation.Upon visual evaluation, it was not possible to confirm the reported issue.The root cause and corrective actions could not be identified at this time.If a sample is received in the future, the complaint will be reopened for the investigation.This complaint will be used for trending and tracking purpose.
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Additional Manufacturer Narrative
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The following sections have been updated: corrected data: section b3: date of event: (b)(6) 2020.Section b5: additional information received from the initial reporter stated that the issue was noticed at the time of insertion.The catheter tip was missing entirely and was never attached to the catheter.There was no patient injury reported.
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Event or Problem Description
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Additional information received from the initial reporter, stated that the issue was noticed at the time of insertion.The catheter tip was missing entirely and was never attached to the catheter.There was no patient injury reported.
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Additional Manufacturer Narrative
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The device history record (dhr) review of the reported lot number shows evidence that the product was released according to all established procedures and qa documentation.Twenty-nine (29) new samples and one (1) used sample were returned for evaluation.All the samples were visually inspected and no damage at the balloon area was detected.One photo was provided by the costumer.After examining the photo, the reported issue could not be found.Based on the available information no root cause could be found related to the manufacturing/production process at this time.This complaint will be closed with no further action and will be used for tracking and trending purposes.
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Search Alerts/Recalls
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