The customer reported touchscreen is not functioning.The service technician confirmed the reported issue and indicated lines were appearing in the display and touch was not functioning.The device did not have patient involvement at the time the issue was discovered, therefore, there was no patient or user harm reported.The service technician replaced the touchframe assy and the mmi (man-machine interface) pcba (printed circuit board assembly) to correct the reported issue.The device successfully passed performance specification testing after the repair was completed.
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