| Model Number |
7277 |
| Medical Device Problem Code |
High Readings (2459)
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| Health Effect - Clinical Code |
Hypoglycemia (1912)
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| Date of Event |
02/14/2020
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Type of Reportable Event
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Serious Injury
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Additional Manufacturer Narrative
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The patient/family was the initial reporter, so personal information was not entered.No information was captured as the customer's weight was not provided.
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Event or Problem Description
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The customer reported that on (b)(6) 2020, he had problem speaking, which is a symptom of hypoglycemia for him.The customer went to the hospital where a comparison testing was performed, which gave blood glucose readings of 70 mg/dl on the contour next meter, 73 mg/dl on the contour next usb meter and 37 mg/dl on the hospital meter.All readings were obtained within 10 minutes.The customer received dextrose solution in the hospital to raise his blood sugar levels.The customer was hospitalized for 4 days.The customer was advised to return the device for evaluation.Replacement meter and test strips were sent to the customer.
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Additional Manufacturer Narrative
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The customer returned the suspected contour next meter, contour next usb meter and contour next test strips from lot # 9fpec42c for evaluation.In-house test strips from lot # 9fpec42c were also used to perform testing.The returned meters were tested with the returned test strips and in-house test strips, which gave a satisfactory performance.Additionally, a device history record was reviewed for the suspected contour next test strips and no manufacturing anomalies were found.
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Search Alerts/Recalls
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