Product inspection confirmed the reported issue and found there was damage to the 100-1000 ml/min flow meter knob and faceplate being shifted is indicative of being dropped.The fio2 is out of calibration and the alarm is out of calibration.Complaint review, for past twelve months, for similar devices, found no similar incidents.At this time there is no evidence that a manufacturing non-conformity contributed to the reported complaint, and the instructions for use were reviewed and determined to provide adequate instructions and warnings for the safe and effective use of the device.Therefore, no corrective or preventative actions are necessary.All complaints are trended and reviewed by management on a monthly basis.As part of this monthly review, any excursion above the control limits for this failure mode will be assessed, documented and acted upon as warranted.Manufacturer references incident # (b)(4).
|