MEDTRONIC MED REL MEDTRONIC PUERTO RICO ACTIVA; STIMULATOR, ELECTRICAL, IMPLANTED, FOR PARKINSONIAN TREMOR
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Model Number 37612 |
Device Problems
Material Frayed (1262); Charging Problem (2892); Communication or Transmission Problem (2896); Connection Problem (2900); Material Integrity Problem (2978)
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Patient Problems
Therapeutic Response, Decreased (2271); Shaking/Tremors (2515); No Known Impact Or Consequence To Patient (2692)
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Event Date 02/05/2020 |
Event Type
malfunction
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Manufacturer Narrative
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Other relevant device(s) are: product id: 37761, serial/lot #: (b)(4).Analysis of the desktop charger (serial #: (b)(4)) revealed that the connector pin was damaged and the cord was frayed.(b)(4).If information is provided in the future, a supplemental report will be issued.
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Event Description
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It was reported that the "triangular piece" of the desktop charger (dtc) was "not registering in" the implantable neurostimulator recharger (insr).The patient initially stated they were getting "only" 3 coupling boxes when attempting to charge their insr and could not charge their ins, but then clarified this was due to the dtc connector pin being broken and the cord being damaged, therefore they couldn't charge their insr.The dtc cord "tubing" was stated to be "coming undone" and it was stated the "red part" of the wires were showing.It was stated the dtc connector pin was also stuck inside the insr, and the patient was unable to remove it.Due to not being able to charge the ins, the patient stated they had "tremors to beat the band" and that they had a loss of therapy.The patient was unable to get up to access the dtc at the time of the call for the serial number.It was then clarified the dtc connector pin was bent, but it was not broken off or stuck in the insr.The dtc cord was frayed, as reported.A replacement was sent.
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Search Alerts/Recalls
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