Model Number MZ1000 |
Device Problem
Fluid/Blood Leak (1250)
|
Patient Problem
Hypoglycemia (1912)
|
Event Type
Injury
|
Manufacturer Narrative
|
Although requested, device has not been received.A follow up report will be submitted with failure investigation results should the device be received for evaluation.
|
|
Event Description
|
The reported feedback suggests that there was a leakage of drug from the device.From the reported information, the patient suffered hypoglycemia as a result of this incident.
|
|
Manufacturer Narrative
|
One mz1000 sample from lot 19115073 was received in sealed packaging and one empty packaging from lot 19106164 was received for investigation of complaint reference (b)(4).In addition, one alargador extension set and one heuer three-way tap was also returned to assist the investigation.A visual inspection of the returned mz1000 sample did not identify any product defects or manufacturing issues which could have caused or contributed to the customer¿s experience.In an attempt to replicate the customer's experience, the returned extension set and three-way tap were connected to the maxzero component; in each instance no leakage was identified.Pressure test also did not identify any leakage from the mz1000 sample.The details of this feedback were forwarded to the manufacturing site for investigation.In this instance, a definitive root cause could not be identified as testing of the returned samples did not identify any product defects that could have contributed to the customer¿s experience.A review of the production records for lot 19115073 and 19106164 did not identify any in-process testing failures or quality deviations which may have resulted in a report of this nature.
|
|
Event Description
|
The reported feedback suggests that there was a leakage of drug from the device.From the reported information, the patient suffered hypoglycemia as a result of this incident.
|
|
Search Alerts/Recalls
|