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It was reported that an unknown patient required the use of a safe-t-j fixed core wire guide for an unknown procedure.Upon opening the package, the operator noted the device was bent.This occurred prior to patient contact.The device was returned for investigation and upon visual inspection of the returned device, it was noticed the mandril wire was protruding between the coils.As reported, the patient did not experience any adverse effects or require any additional procedures due to this occurrence.
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D10 ¿ concomitant medical product received on: 16mar2020.Investigation ¿ evaluation.It was reported that a safe-t-j fixed core wire guide had a kink near the distal tip of the device when the package was opened, this occurred prior to patient contact.This incident was reported by (b)(6) hospital, in japan.Further communication with the user facility clarified that there were no adverse effects to the patient.A review of the complaint history, device history record, quality control of the device, as well as a visual inspection, were conducted during the investigation.The complainant returned a safe-t-j fixed core wire guide for investigation.Inspection found a white substance on the entire length of the wire guide.A section of the mandril wire was noted to be protruding from the apex of distal curve on the wire guide.The distal and proximal welds are intact.No other damage was observed.Additionally, a document based investigation evaluation was performed.Sufficient inspection activities are in place to identify this failure mode prior to distribution.The risks associated with these devices are acceptable when weighed against the benefits.The device is not supplied with an instructions for use (ifu), therefore no review of product labeling was conducted.The device history record (dhr) of the complaint lot was reviewed.The dhr for the complaint lot and related subassembly lots recorded no nonconformances.A data base search revealed no additional complaints on the complaint lot from the field.As there are no related non-conformances, adequate inspection activities have been established, there is objective evidence that the dhr was fully executed, and no other lot related complaints that have been received from the field, it was concluded that there is no evidence that nonconforming product exists in house or in field.Based on the information provided, the examination of the returned product, and the results of the investigation, it was concluded that the main cause of the failure is due to component failure unrelated to manufacturing or design deficiencies.The appropriate personnel have been notified.Cook will continue to monitor for similar complaints.Per the quality engineering risk assessment no further action is required.This report is required by the fda under 21 cfr part 803 and is based on unconfirmed information submitted by others.Neither the submission of this report nor any statement contained herein is intended to be an admission that any cook device is defective or malfunctioned, that a death or serious injury occurred, nor that any cook device caused, contributed to, or is likely to cause or contribute to a death or serious injury if a malfunction occurred.
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