| Model Number |
279712350 |
| Medical Device Problem Code |
Break (1069)
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| Health Effect - Clinical Code |
No Patient Involvement (2645)
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Product complaint #: (b)(4).Device returned.Reporter is a synthes rep.The investigation could not be completed; no conclusion could be drawn at the time of filing this report.A review of the device history record has been requested.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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Event or Problem Description
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It was reported that on an unknown date, during a routine incoming inspection of a loaner set, it was observed that the head adjuster was broken.There was no known patient or hospital involvement.This complaint involves one (1) device.This report is 1 of 1 for (b)(4).
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Additional Manufacturer Narrative
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Depuy synthes is submitting this report pursuant to the provisions of 21 cfr, part 803.This report may be based on information which depuy synthes has not been able to investigate or verify prior to the required reporting date.This report does not reflect a conclusion by fda, depuy synthes or its employees that the report constitutes an admission that the device, depuy synthes, or its employees caused or contributed to the potential event described in this report.If the information is unknown, not available or does not apply, the section/field of the form is left blank.H10 additional narrative: the mmsi head adjuster (part # 279712350 / lot # nw193658) was received at us cq assembled onto tear-drop handle (part # 279702120 / lot # 0807mi).The head adjuster showed no signs of physical breakage, there was no visual defects to note.The reported condition of broken was not confirmed.The head adjuster was received assembled onto the tear-drop handle, the two devices were unable to disassemble from one another.The tear-drop handles button can be activated but it does not successfully release the head adjuster.The unable to disassemble condition was able to be replicated.The overall complaint was not confirmed for the received mmsi head adjuster as there was no evidence of a physical device breakage.Although no definitive root-cause can be determined its possible the device experienced unintended forces leading to its unable to disassemble condition with the received handle.There was no indication that a design or manufacturing issue contributed to the complaint.No design issues were observed during the document/specification review.Based on the investigation findings, it has been determined that no corrective and/or preventative action is proposed.Additional monitoring for any potential safety signals will be conducted through complaint trending and other post market safety surveillance activities.Device history lot a review of the receiving inspection (ri) for mmsi head adjuster was conducted identifying that lot number nw193658 was released in two batches.Batch1: lot were released on 10 aug 2017 with no discrepancies.Batch2: lot were released on 24 feb 2017 with no discrepancies.As a result, the ri identified no issues during the manufacturing and release of this device that could have contributed to the problem reported by the customer.The ri identified no issues during the manufacturing and release of this device that could have contributed to the problem reported by the customer.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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Additional Manufacturer Narrative
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Depuy synthes is submitting this report pursuant to the provisions of 21 cfr, part 803.This report may be based on information which depuy synthes has not been able to investigate or verify prior to the required reporting date.This report does not reflect a conclusion by fda, depuy synthes or its employees that the report constitutes an admission that the device, depuy synthes, or its employees caused or contributed to the potential event described in this report.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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Event or Problem Description
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Concomitant devices reported: tear-drop handle (part# 279702120, lot# 0807mi, quantity# 1).
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Search Alerts/Recalls
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