| Model Number |
15 |
| Medical Device Problem Code |
Unexpected Shutdown (4019)
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| Health Effect - Clinical Code |
No Patient Involvement (2645)
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| Date of Event |
02/27/2020
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Physio-control evaluated the customer's device and duplicated the reported issue.Physio downloaded the device's electronic records from the event for review and was unable to verify the reported issue.A loose captive nut on the battery bay 1 battery post was identified and tightened.After observing proper device operation through functional and performance testing, the device was returned to the customer for use.
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Event or Problem Description
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The customer contacted physio-control to report that their device unexpectedly shut down after a power cycle.There was no patient use reported with the event.
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Event or Problem Description
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The customer contacted physio-control to report that their device unexpectedly shut down after a power cycle.There was no patient use reported with the event.
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Additional Manufacturer Narrative
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Root cause was determined to be a loose kepnut on the battery pin.Section h11 of the initial medwatch report indicates: a loose captive nut on the battery bay 1 battery post was identified and tightened.Section h11 of the initial medwatch report should indicate: a loose kepnut on the battery bay 1 battery post was identified and tightened.
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Search Alerts/Recalls
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