Initial reporter is a synthes sales representative.Complainant part is not expected to be returned for manufacturer review/investigation.Part 03.702.215s, lot 9112687: manufacturing site: (b)(4).Supplier: (b)(4).Release to warehouse date: january 28, 2020.Expiry date: december 01, 2024.A manufacturing record evaluation was performed for the finished device lot number, and no non-conformances were identified.The investigation could not be completed; no conclusion could be drawn, as no product was received.Based on the information available, it has been determined that no corrective and/or preventative action is proposed.This complaint will be accounted for and monitored via post market surveillance activities.If additional information is made available, the investigation will be updated as applicable.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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