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Investigation summary: visual inspection: the opal impl-holder w/pistol grip (part # 03.803.002 / lot # h550263) was received at us cq.The device appeared to be in good shape.There was no evidence of a physical device breakage.The overall complaint was not confirmed as there was no defect identified with the device.Device failure/defect identified? no; no defect was identified during investigation.Conclusion: the overall complaint was not confirmed for the received opal impl-holder w/pistol grip.There was no indication that a design or manufacturing issue contributed to the complaint.No design issues were observed during the investigation.Based on the investigation findings, it has been determined that no corrective and/or preventative action is proposed.Additional monitoring for any potential safety signals will be conducted through complaint trending and other post market safety surveillance activities.Device history: part # 03.803.002, synthes lot # h550263, supplier lot # h550263, release to warehouse date: 09 may 2018, supplier: avalign technologies-nemcomed.No ncr's were generated during production.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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