| Model Number |
99735 |
| Medical Device Problem Code |
Incorrect, Inadequate or Imprecise Result or Readings (1535)
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| Health Effect - Clinical Code |
No Consequences Or Impact To Patient (2199)
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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A customer in the united states notified biomérieux of a qcv-detected failure at section a1 in association with the vidas® analyser (ref.99735, serial number (b)(4)).The customer confirmed the qcv detected failure occurred on (b)(6) 2020 and the last successful qcv was performed on (b)(6) 2020; a retrospective analysis was completed for the impacted timeframe.The retrospective analysis showed a total of fourteen (14) vidas pct assays were performed at position a1 between 20-feb-2020 and 26-feb-2020.The customer confirmed eleven (11) samples showed no interpretation change.The retrospective analysis also found one (1) sample was initially underestimated for pct.No retest data was provided for two (2) impacted samples.The customer confirmed the discrepant result had no adverse impact to the patient¿s state of health.Biomérieux will initiate an internal investigation.
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Additional Manufacturer Narrative
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An investigation was initiated in response to a customer complaint of a qcv-detected failure at section a1 in association with the vidas® analyser (ref.99735, serial number (b)(6) ).A field service engineer (fse) was dispatched in order to repair and qualify the instrument on february 26th.The fse identified that the cause of the qcv failure was a clog in the position a1.The fse performed a cleaning of the pump in position a.However due to a persistent clog on the pump, the fse replaced the pump.After replacing the pump, a leak test and qcv test were performed in order to qualify the instrument.The tv1 result values were correct on all positions and the instrument was functioning as intended.Conclusion: the cause of the qcv issue was a clog in position a1, which was solved by replacing the pump.See h10 for addtl mfg narrative.
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Search Alerts/Recalls
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