| Model Number |
03P6832 |
| Medical Device Problem Code |
High Test Results (2457)
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| Health Effect - Clinical Code |
No Known Impact Or Consequence To Patient (2692)
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| Date of Event |
03/09/2020
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Patient information: no further patient information was provided by the customer.An evaluation is in process.A follow-up report will be submitted when the evaluation is complete.
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Event or Problem Description
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The customer observed a falsely elevated magnesium result generated on the architect c8000 processing module for 1 sample.The following data was provided (normal range: 0.65 to 1.05 mmol/l): 09mar2020 sid p5091588 initial result = 2.63 mmol/l, repeat = 0.79 mmol/l.No impact to patient management was reported.
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Additional Manufacturer Narrative
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A review of tickets was performed for lot number 33532un19.The ticket search determined that there is normal complaint activity for the likely cause lot.A review of tracking and trending did not identify any trends for the complaint issue.Return testing was not completed as returns were not available.A review of the manufacturing documentation did not identify any issues associated with the complaint issue.A review of labeling concluded that the issue is sufficiently addressed.Based on the investigation no systemic issue or deficiency of the magnesium assay for lot 33532un19 was identified.
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Search Alerts/Recalls
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