Product analysis: analysis could not confirm the customer's comment as visual inspection and functional testing of the device did not reveal any anomalies.The programmer was run overnight without an error.However, the power supply and power cord were replaced as a preventative measure.The hard drive was reconfigured and the software reloaded.All found defective parts were replaced and all other identified issues were resolved.The device passed all final functional tests.If information is provided in the future, a supplemental report will be issued.
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