Model Number BLOOD TRACK V 4.11.1 |
Device Problem
Improper or Incorrect Procedure or Method (2017)
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Patient Problem
Death (1802)
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Event Date 03/07/2020 |
Event Type
Death
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Manufacturer Narrative
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Emergency blood was available at the haemobank but there was a delay in obtaining it.Investigation of system logs indicate that the system was functioning properly at the time.Based on the system logs the majority of the delay appears from manually typing of username and uncertainty of what username to use to access the system.A second user was able to access the system but initially used the incorrect workflow and incorrectly entered the patients' mrn but was ultimately able to obtain emergency blood using the unknown patient workflow.Additionally investigation determined that the system was not set up in the manner that haemonetics recommends.The delay was 5 min.18 sec.To retrieve blood.
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Event Description
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On march 8, 2020, haemonetics was informed by the customer of a device malfunction.
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Search Alerts/Recalls
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