| Model Number |
XR60G |
| Medical Device Problem Code |
Unsealed Device Packaging (1444)
|
| Health Effect - Clinical Code |
No Consequences Or Impact To Patient (2199)
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| Date of Event |
12/29/2019
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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(b)(4).Device analysis: the analysis results found that a xr60g cartridge was returned inside the package without apparent damage.Upon visual inspection the packaging was returned partially opened and no anomalies were noted on the package.Event could not be confirmed as no damaged was noted.The reported complaint could not be confirmed.A manufacturing record evaluation was performed for the finished device lot number, and no non-conformances were identified.
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Additional Manufacturer Narrative
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(b)(4).Batch # unk.Attempts have been made to retrieve the device.To date the device has not been returned.If the device or further details are received at a later date a supplemental medwatch will be sent.The lot/batch was not provided; therefore, the manufacturing record evaluation could not be performed.
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Event or Problem Description
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It was reported that during an unknown procedure, the packaging was imperfect, the package is opened, it is not under sterile status.The sterility was compromised.There were no patient consequences.
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Search Alerts/Recalls
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