Olympus medical systems corp.(omsc) was informed that during reprocessing of the subject device, the user facility noticed that there was a hole in the rubber of the bending section and the bending section did not bend.There was no report of patient injury associated with the event.The subject device has not been returned to olympus medical systems corp.(omsc) but was returned to olympus (b)(4).On march 9th, 2020, (b)(4) evaluated the subject device and confirmed that there was a hole in the rubber of the bending section and the bending section did not bend in the down direction.In addition, it was confirmed that a metal was found to be sticking out from the bending section.
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