| Model Number |
MMT-723NAB |
| Medical Device Problem Code |
Failure to Cycle (1142)
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| Health Effect - Clinical Code |
No Consequences Or Impact To Patient (2199)
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| Date of Event |
03/29/2020
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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(b)(4).Currently it is unknown whether or not the device may have caused or contributed to the event as no product has been returned.The device will be returned for analysis and further information will follow once the analysis has been completed.No conclusion can be drawn at this time.
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Event or Problem Description
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Information received by medtronic indicated that the insulin pump had a compromised force sensor system alarm.The customer stated they were unable to exit the preparing to prime loop.The device was not bumped or dropped prior to the alarm and the drive support cap appears normal.No harm requiring medical intervention was reported.The insulin pump will be returned for analysis.
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Additional Manufacturer Narrative
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Device passed displacement test.However device alarmed a33 error during basic occlusion test due to loose/protruded drive support disk.Unable to perform occlusion test, prime/a33 test, excessive no delivery test.The test reservoir p-cap was able to lock in place.
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Search Alerts/Recalls
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