This report is being supplemented to provide additional information based on the legal manufacturer's final investigation and additional information collected.The following sections were updated: a1, a3, d4, d5, e2, e3, e4, g4, g7, h2, h3, h4, h6 and h10.The aware date for the initial mdr (8010047-2020-02037) is correctly march 10, 2020.The device has not been returned to olympus for evaluation.The customer reported the unit was operating correctly.Based on the investigation, this reportable event occurred because the gas-valve was not open.This event is considered to be caused by user handling rather than equipment malfunction.A review of the device history record found no deviations that could have caused or contributed to the reported issue.
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