G4: 05jun2020.B4: 05jun2020.The manufacturer's field service engineer (fse) confirmed the reported issue.The fse replaced the power management board but during power up the power supply started smoking.The unit failed testing and therefore will require the (gas delivery system) gds to be replaced.Service on unit is still pending until gds is received.Submission of a report does not constitute an admission that medical personnel, user facility, importer, distributor, manufacturer, or product caused or contributed to the event.
|
G4: 30jul2020 b4: (b)(6)2020 the manufacturer¿s field service engineer (fse) performed troubleshooting.The fse replaced the power management board, but during power-up, the power supply was smoking.The fse replaced the power supply and pm board, but smoking was reported from the pm board.The fse replaced the mc board, pm board, cpu board, and the power supply.After this repair, the unit was turned on and was reported not to be smoking.The unit was tested, and a battery failed error was observed.The fse replaced the battery.The battery was reported to have a manufacture date of 05-2013.Per the v60 service manual, rev k, the battery is recommended to be replaced every five years.It has been determined that the (gas delivery system) gds does not require replacement.Full performance tests were carried out, and the unit passed all testing.The unit was confirmed to meet specifications and was returned to the customer for use.Submission of a report does not constitute an admission that medical personnel, user facility, importer, distributor, manufacturer, or product caused or contributed to the event.
|