| Model Number |
0087000 |
| Medical Device Problem Code |
False Negative Result (1225)
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| Health Effect - Clinical Code |
No Consequences Or Impact To Patient (2199)
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| Date of Event |
03/11/2020
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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On march 12, 2020 immucor technical support used a remote electronic connection method to review assay records on the instrument.On march 13, 2020 an immucor field service engineer (fse) responded on site to service galileo echo v2.0 instrument serial number (b)(4).The fse performed and unexpected reaction checklist but no issues found (everything with spec).The fse proactively adjusted residual volume from 0.07 (in spec) to 0.12 and replaced a dirty rinse station filter.(b)(4).
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Event or Problem Description
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On (b)(6) 2020 a customer reported an unexpected negative capture-r ready-id result on the galileo echo v2.0 instrument.
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Search Alerts/Recalls
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