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The associated device, used in treatment, was returned and evaluated.A visual inspection of the returned device confirmed the stated failure mode.The device is for a right knee.All of the product information on the device is correct and matches the part configuration.The device was manufactured in 2018.The medical investigation concluded that this complaint from the united states reports, during a journey ii left total knee case; an incorrect insert (right j2 bcs) was implanted in the patient.The error was discovered after the patient had already been closed and taken to recovery.The surgeon was able to go back in later the same day to replace the incorrect insert with the correct one.The device was returned and is indeed a right journey ii insert.Smith and nephew has not received adequate materials to fully evaluate the complaint, but if additional clinically relevant materials are later received, then the case may be re-opened for further evaluation.A review of complaint history did not reveal additional complaints for the listed batch.A review of the manufacturing records did not reveal a manufacturing abnormality that could have caused or contributed to the reported incident.At this time, we do not have reason to suspect that the product failed to meet any product specifications at the time of manufacture.A review of the risk management file and instructions for use documents revealed this failure mode was previously identified.The potential probable cause for this event is likely a user error.Based on this investigation, the need for corrective action is not indicated.Should additional information be received, the complaint will be reopened.No further investigation is warranted for this complaint; however, we will continue to monitor for future complaints and investigate as necessary.
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