| Model Number |
MMT-551NAS |
| Medical Device Problem Codes |
Premature Discharge of Battery (1057); Device Difficult to Program or Calibrate (1496)
|
| Health Effect - Clinical Code |
No Consequences Or Impact To Patient (2199)
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| Date of Event |
04/06/2020
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Currently it is unknown whether or not the device may have caused or contributed to the event as no product has been returned.The device will be returned for analysis and further information will follow once the analysis has been completed.No conclusion can be drawn at this time.
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Event or Problem Description
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Information received by medtronic indicated that they changed out batteries and the insulin pump screen showed it rest and the buttons were not responding.The customer reported that the one button worked after replacement battery and received a unexpected restart.The customer stated they were able to clear the alarm and were able to complete the rewind process.They received the alarm even after troubleshooting.No harm requiring medical intervention was reported.The insulin pump will be returned for analysis.
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Search Alerts/Recalls
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