|
The associated device used in treatment was returned and evaluated.A visual inspection of the returned device could not confirm the stated failure mode.The device has signs of damage from the attempted insertion.The device was manufactured in 2019.The medical investigation concluded, that photos of the product and the packing box have been provided for review, and confirms the size reported.Although it was reported, that additional bone cuts were needed to complete the procedure, no clinical supporting documents were provided to conduct a thorough assessment of the reported issue.Without the requested clinical information, a thorough medical investigation cannot be rendered.The patient's current condition is unknown.Should any additional clinical information be provided, this complaint will be re-evaluated.A dimensional inspection of the mating features on the device found them to be within specification.A review of complaint history did not reveal additional complaints for the listed batch.A review of the manufacturing records did not reveal a manufacturing abnormality that could have caused or contributed to the reported incident.At this time, we do not have reason to suspect that the product failed to meet any product specifications at the time of manufacture.A review of the risk management file and instructions for use documents revealed this failure mode was previously identified.Some potential probable causes for this event could include improper surgical technique or a sizing/ fit issue.Based on this investigation, the need for corrective action is not indicated.Should additional information be received, the complaint will be reopened.No further investigation is warranted for this complaint.However, we will continue to monitor for future complaints and investigate as necessary.
|