This supplemental report was submitted to provide new information from the oem's (omsc) investigation.The oem conducted the investigation of the bending rubber was broken/torn/ruptured with metal protruding based on the service/repair event.Additionally, a review of the device history record (dhr) confirmed the subject scope was shipped in accordance with specifications via dhr.A review of the event details could not confirm a report of the abnormality during procedure.The noted bending rubber was broken/torn/ruptured with metal protruding is a known issue and has previously been investigated.A design change was completed in order to improve safety to the patient.Based on previous investigations of the kinked/cracked bending tube, the cause of the event can potentially occur when accessing the scope to the lower kidney calix and/or the ureter and access of the scope excessively while distal end is bent; excessive stress on bending tube during procedure.The instructions for safe use instructs how to manipulate the scope safely and how to conduct inspection in detail.Abnormality is detectable safely by manipulating the scope and conducting inspection in accordance with ifu.The oem determined abnormality was safely detected in accordance with ifu for there was no adverse event in this case.The product¿s ifu describes on bending tube breakage as follows.Since bending tube breakage occurred, there may have been deviation from the followings as stated in the ifu.4.1 precautions:caution: do not operate the angulation control lever with excessive force in a narrow space to the opposite direction from the bending direction while the distal end of the endoscope is not moved.The bending section maybe damaged.Check the tip position of the endoscope and the shape of the bending section using fluoroscopy, etc.Do not insert the insertion tube with excessive force and twist.3-7.Labeling review (include ifu) :attached ifu:¿instructions for safe use¿ instructs how to manipulate the scope safely and how to conduct inspection in detail.Abnormality is detectable safely by manipulating the scope and conducting inspection in accordance with ifu.We determined abnormality was safely detected in accordance with ifu for there was no adverse event in this case.
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