Model Number 9735665 |
Device Problem
Output Problem (3005)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 04/15/2020 |
Event Type
malfunction
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Manufacturer Narrative
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Patient information was unavailable from the site.Concomitant medical products: other relevant device(s) are: product id: 9735796r, lot/serial #: unknown.Initial reporter not known at the time of reporting.No parts have been received by the manufacturer for evaluation.If information is provided in the future, a supplemental report will be issued.
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Event Description
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Medtronic received information regarding a navigation system being used in a procedure.It was reported that the pcoip has been intermittently cycling.The site sent the manufacturer representative a pictures and the camera cart monitor goes to searching for network connection, unable to connect, and then the pcoip screen cycles.This happens intermittently during cases.There was no delay to the procedure.No impact on patient outcome.
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Manufacturer Narrative
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Additional information was received.Device evaluation: system a medtronic representative visited the site to evaluate the equipment.The representative replaced the pcoip.Codes 'method/result/conclusion" are applicable.Device evaluation: concomitant product, the unit was tested and found to be configured properly to 100 mbps but still exhibited power cycling.Logs indicated that there were 2 occurrences within the logs.Method/result/conclusion codes are applicable.If information is provided in the future, a supplemental report will be issued.
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Event Description
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Additional information was received.It was reported that it is unknown if the issue happened during procedures.Cause is also unknown.There were no delays, as the site used the surgeon monitor while the camera monitor cycled (roughly 30 seconds).The site did not have record of any patients/cases this issue may have occurred in.
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Search Alerts/Recalls
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