|
On 03/26/2020, a medela clinician contacted the patient's daughter to get additional information.The daughter alleged that her father was placed on the device on saturday, (b)(6), and the alarmed during that night.The daughter indicated that her father lives with his girlfriend and said that the girlfriend told her father that the device was alarming; however, neither her father nor his girlfriend contacted medela nor the device distributor regarding the pump alarm at that time.The daughter was made aware of the alarm when she arrived on monday, (b)(6) 2020, to take her father to a doctor visit, at which time, the patient was admitted to the hospital, where he spent two (2) nights on iv antibiotics.The patient was released from the hospital and was doing better, taking oral antibiotics, and was placed back on the medela liberty device, which was working without issue.The medela clinician discussed with the daughter the need to have traditional dressing available in the home so that, if needed, the patient could be removed from the negative pressure device and that if the device was not working for two (2) hours or more, that her father must be transitioned to the traditional dressing.The daughter indicated that the doctor also provided her with that information.The patient is scheduled to see the podiatrist every other day.The clinician also reminded the daughter to call medela at any time if there is an issue.The daughter verbalized understanding of all of the clinician's directions.The clinician left the daughter her direct phone number should any questions or issues arise.The system clogged alarm is generally indicative of one or more of the following: twisted, kinked or clamped tubing, which needs to be corrected.Clogged tubing, which needs to be replaced.Full canister, which needs to be replaced.Clogged canister filter, which needs to be replaced.
|