| Model Number |
MMT-522NAS |
| Medical Device Problem Code |
Adverse Event Without Identified Device or Use Problem (2993)
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| Health Effect - Clinical Code |
Hyperglycemia (1905)
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| Date of Event |
04/13/2020
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Type of Reportable Event
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Serious Injury
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Additional Manufacturer Narrative
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(b)(4).Currently it is unknown whether or not the device may have caused or contributed to the event as no product has been returned.No conclusion can be drawn at this time.We therefore consider this report complete to the best of our knowledge.
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Event or Problem Description
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The customer reported via call that the customer had high blood glucose level of 535 mg/dl.Customer had blood glucose levels of 478, 409, 346, 435 and 443 mg/dl.Customer was treated with manual injection.Customer was using auto mode.Customer did not allege insulin pump for under delivery.Customer stated that there was no air bubbles and leak.Customer did high pressure test and it was passed.Customer was using insulin pump system within 48 hours of reported high blood glucose level event.The insulin pump will not be returned for analysis.
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Additional Manufacturer Narrative
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Device passed the displacement test.Device received with motor error alarm during the basic occlusion test due to loose/flush drive support disk.Unable to perform prime/a33 test, excessive no delivery test and occlusion test due to motor error alarm.(b)(4).
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Search Alerts/Recalls
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