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A product investigation was conducted.Visual inspection: the locking bolt measuring device f/trochanteric fixation nails (p/n: 357.402, lot number: 4638030) was received at us cq.Upon visual inspection, the ball and compression spring components are missing.Document/specification review: relevant drawings were reviewed.No design issues or discrepancies were identified.Dimensional inspection: a dimensional inspection was not performed due to the definitive finding of missing components.Conclusion: the overall complaint was confirmed for the locking bolt measuring device f/trochanteric fixation nails (p/n: 357.402, lot number: 4638030) as the ball and compression spring components are missing.No definitive root cause could be determined based on the provided information.There was no indication that a design or manufacturing issue contributed to the complaint.No design issues were observed during the document/specification review.Based on the investigation findings, it has been determined that no corrective and/or preventative action is proposed.Additional monitoring for any potential safety signals will be conducted through complaint trending and other post market safety surveillance activities.A device history record (dhr) review was conducted: part #: 357.402.Synthes lot number: 4638030.Manufacturing site: synthes brandywine.Release to warehouse date: 13-aug-2003.The material was reviewed, and the hardness value was confirmed to meet the specification with no (relevant) non-conformance noted.Review of the device history record(s) showed that there were no issues during the manufacture of this product, and any sub-components, which would contribute to this complaint condition.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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