| Model Number |
MMT-399T |
| Medical Device Problem Code |
Adverse Event Without Identified Device or Use Problem (2993)
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| Health Effect - Clinical Codes |
Hyperglycemia (1905); Dizziness (2194)
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| Date of Event |
04/16/2020
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Type of Reportable Event
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Serious Injury
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Additional Manufacturer Narrative
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Currently it is unknown whether or not the device may have caused or contributed to the event as no product has been returned.No conclusion can be drawn at this time.We therefore consider this report complete to the best of our knowledge.
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Event or Problem Description
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Customer reported via phone call that they were experiencing high blood glucose level.Blood glucose level at the time of the incident was 475 mg/dl, 550 m g/dl, 560 mg/dl, below 400 mg/dl.Customer experienced symptoms such as dizziness.Customer had been using insulin pump system within 48 hours of reported high blood glucose event.Customer did not allege insulin pump was under delivering.Customer was not using auto mode.Troubleshooting was performed.The insulin pump will not be returned for analysis.
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Search Alerts/Recalls
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