Concomitant medical products: product id: 37701, serial#: (b)(4), implanted: (b)(6) 2014, explanted: (b)(6) 2015, product type: implantable neurostimulator.Product id: 3093-28, lot#: v162344, implanted: (b)(6) 2008, product type: lead.Product id: 3093-28, lot#: v162344, implanted: (b)(6) 2008, product type: lead.Other relevant device(s) are: product id: 3093-28, serial/lot #: v162344, ubd: 07-oct-2012, udi#: (b)(4); product id: 3093-28, serial/lot #: v162344, ubd: 07-oct-2012, udi#: (b)(4).Device used for off label indication.The indication the device was used for was urinary dysfunction/sacral nerve stim and gastrointestinal/ pelvic floor.If information is provided in the future, a supplemental report will be issued.
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Information was received from a patient regarding their implantable neurostimulator (ins).Information was reported that the patient stated the device that was placed in 2014 (nkd703410h) did not help with fecal incontinence.The patient stated is also gave her pain in pelvic region.The patient went to her healthcare provider (hcp) multiple times for reprogramming with hcp staff and manufacturer representatives (reps).The patient stated the rep also called pats for assistance.The patient stated she would not feel stimulation in the correct area.The patient stated she had surgery three times to reposition the leads in 2014, 2015, and 2016.The patient was implanted with another ins, but stated she had it removed.The patient also noted having reconstructive surgery on her pudendal nerve.The patient stated the leads are placed correctly, but the sensation is not going to where it was supposed to be going.The patient stated the hcp retired and she is probably going to see a doctor.Additional information was reported that since the doctor performed procedures and used the leads in an off label manner the manufacturer representative (rep) were not able to provide technical assistance to either the patient or doctor during these cases.The reps were also not able to provide assistance with programming.No further information was reported.
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