The device was not received at manufacturing site, investigation to be performed using photos supplied by the customer.Review of the photos shows a portal with a sliver (or whisker as it is sometimes referred to) of what is visually consistent with septum material extruding out from the portal's septum.This is consistent with the port having been accessed by a needle where as the needle is pushed into the port with excessive force which can barb the tip.Then upon removal of the needle this feature can remove a sliver of material.Also, this can happen should a portal be accessed with a standard needle rather than a non coring needle as is described in the products ifu under warnings and cautions, bullet #11.The customer reported condition was confirmed.
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