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Product complaint # (b)(4).Information regarding patient weight, height, medical history, race, and ethnicity was not reported.Initial reporter: the customer contact information, including name, occupation, phone, fax, and e-mail address, was not reported.Missing information from this report is identified as blank; this information was not provided in the reported event or available at the time of report submission.The company is seeking this information through the event investigation.A supplemental report will be submitted if new facts arise which materially alter information submitted in a previous mdr report.
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Product complaint # (b)(4).The purpose of this mdr is to include the additional event information received on 4/26/2020.The additional event information resulted in a change in the reportability of this complaint.Therefore, it has been deemed not reportable.No further reports will be forthcoming.Section b5: additional information received indicated that there was a kinked and not a crack on the tip.Since no device has been received for analysis, no product investigation can be performed, and the reported failure could not be evaluated.A manufacturing record evaluation was performed for the finished device 30157371 number, and no non-conformances related to the reported complaint condition were identified.
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